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Looking for the Lowest Price for
your DJ?
WHY THE LOWEST PRICE IS NOT ALWAYS
YOUR BEST OPTION!
These articles are from actual clients who booked the
lowest price! The company's name were in these articles but
out of fairness we will just call them CompanyX
I booked
CompanyX for my wedding over 6 months in advance. They used
high pressure sales tactics to get me to secure them as the DJ
service. As my date came closer I became very worried because
I had not heard anything from them. I had paid in full 3
months prior to the event, filled out their 'song book' and
done everything I could in advance.
2 months prior to the event I began calling their 1-800 number
every week to try and get some answers because they will not
respond to any emails. Every time I got someone on the phone
that gave me the run around. They only had excuses about how
'it was not their department' or 'they would have some one
call back'. Nobody ever called and nobody could tell me who my
DJ was for the event.
I paid over 500 hundred dollars and they could not tell me who
the DJ was for my wedding reception. One month prior I began
calling a few times a week and still nobody could tell me who
my DJ was for the event. They claimed that I would hear from
the DJ 2 weeks prior to the event.
Two weeks prior to the event nobody called. I had to keep
calling them over and over. They got an attitude and told me
that I would not get a call from the DJ until 1 week prior to
the event. I had put in over 50 calls to these people with no
response for 6 months. 5 days before my wedding I got a call
from somebody from CompanyX who gave me a first name only of
the DJ who was going to be at my wedding reception.
The wedding day came and the DJ actually showed up. However,
this guy never got a copy of the 'song book' with all of our
information and songs we wanted. He barely spoke 2 words in 5
hours. He played crap for songs and had a very poor selection.
2 hours after my reception began I felt my guests were so
bored with the music they decided to leave. This was a very
expensive reception and I had a POS for a DJ. This company is
absolutely useless! Do not waste your time or money with these
people! I learned my lesson the hard way with these scumbags!
Dave
Virginia Beach, Virginia
U.S.A.
My
Husband and I were searching for a local dj in the Pittsburgh
area for our May 26 wedding After passing up many reputable
agencies due to price, I came across the website for 'CompanyX'
Their prices were AMAZING. Now I know why. When I first called
to book their services, they were very nice and helpful. I
spoke to 'Jeremy'. He sent me all the necessary paperwork to
fill out very quickly. He also made sure I gave him a deposit
that day. He told me at that time, (June 2006) that we were
all booked and ready to go for our May 2007 wedding, all they
needed was the paperwork and the FINAL PAYMENT by February
2007. Once received, they would call me. Well, we made sure
all the paperwork was filled out and payment was sent
promptly.
I did not receive any calls from them until the beginning of
April. I had already attempted to call them 3 times prior
myself, to request a copy of my signed contract and a receipt
for my final payment. I did not receive those either. My
mother had to send an email from work threatening to sue
before they agreed to fax the information I had requested.
In addition, my mom called on almost a weekly basis to talk to
the DJ. No answer! When they finally did call back, the second
week of April, 'Carrie' spoke to my mom and advised her that
the DJ would be calling me by no later than 6pm that very
evening. He never called. So we called again the next day.
'Carrie' told us the same thing again. He never called. This
went on and on for a month. Finally, after daily calls to the
company being either unanswered or not returned, my mom called
and spoke with 'Jim' who was said to be the 'Operations'
Manager' who stated that the DJ would not call us until 2
weeks prior.
Finally, the DJ, 'Mark' called me on the Wednesday before my
wedding to tell me that he was out of town and never received
any of our messages. How convenient. We went over the contract
and music list, of which I had considerable changes in music
selections, announcements and start times. He agreed on all
changes. To be safe, I also gave a copy of all updates to our
wedding coordinator at the reception hall to give 'Mark' to
make sure he had all the updated information. He received the
updates from the coordinator because he had them in his hand
when he came to meet me at the reception. So my mother and I
had the pleasure of stressing all day long as to weather or
not the DJ was even going to show up!!
First off, according to our contract, he was supposed to be
dressed in a tuxedo. That was a must, since our reception was
formal. He came in a pair of black 'Dockers' and a white polo
type shirt.
Further, he stated his partner could not make it so he brought
his wife who dressed in blue jeans and a dirty tank top.
Second, he and I went over the formalities and the
introductions on the phone a few days prior and also in the
hospitality room at the reception hall as well. His start time
was 5pm. He came to me at 540pm to ask what time he was
supposed to start. Therefore, the first 40 mins of cocktail
hour had NO music.
Third, when he was announcing our bridal party in, he
introduced the wrong people. That was very embarrassing for
myself and for the people who were introduced.
Fourth, When we began dinner, he was supposed to play a Jazz
Selection, by selection, meaning multiple different artists.
He played an entire Kenny G. cd, just so he could eat
uninterrupted. I don't even like Kenny G!
Further, when the time came to do the special dances, we had 2
first dance songs, and 2 bridal party songs. He skipped the
bridal party songs and went straight to the Father/Daughter
Dance! I was horrified!
He was very lax, unprofessional, slovenly and most of all
uninterested in what he was being PAID to do. We requested an
'enthusiastic' DJ, he was lazy and and rude. I think he
confused 'funny' with 'sarcastic smart ass'.
He acted as though he did not want to be there and he read the
introductions and such verbatim from the paper I had given
him.
Lastly, I was promised a mirror ball with my package, I did
not receive it and he had a TIPS jar out on his table. How
nice.
Besides having a good sound system, he was a joke. The whole
company was a joke. I could have made a few 'mix-cd's' to play
and that would have been a better choice.
Danielle
Harmony, Pennsylvania
U.S.A.
I
recently got married and I am VERY DISAPPOINTED with the DJ
services I received from a company named CompanyX
I found my DJ over the internet. The package they sent to my
home was impressive, blew all others out of the water. So, I
decided to go with 'CompanyX'. I paid them in full for my DJ
service-- 13 months before my wedding.
I periodically called CompanyX to inquire about my services
and asked when I should start making arrangements with my DJ.
I was told it was not necessary to speak with these persons
until one month before the wedding. I began calling one month
before the weddng and continued to hear the same
story---everything is in order, we will have the DJ get a hold
of you tomorrow. Tomorrow would come and no call. The week of
the wedding I was being told I will get a call in 15 minutes
from the DJ and still no calls.
THE DAY OF MY WEDDING:
I had no idea if I would have a DJ at my wedding!!!! I got a
call from my fiance' at 11:00am (my wedding was at 3pm)
explaining that the DJ just called him. The DJ explained that
he did not have three very important songs, one of which was
the music for the father of the bride dance. All three songs
were requested, in writing, to CompanyX 13 months prior to the
wedding date.
The DJ refused to attempt to get these songs, stating he had
more important things to get done before my 5pm reception. To
top this, he informed me that his services were requested the
night before at 10PM by Scott at CompanyX. (did I mention that
I Booked this DJ 13 months in advance??!!)
It has been 80 days since my wedding and I have not received
compensation for the LACK of quality services from CompanyX. I
have been in contact with the owner since September 25 and he
continues to promise me compensation. Each time I call he
informs me of the incompetent staff he had working for him,
which he had to fire because they did this very same thing to
other customers. I can only feel grief for the other customers
that were wronged,
Erin
Pittsburgh, Pennsylvania
U.S.A.
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